Support
Contact us
Send feedback from the app
Click the MeetingVault icon in your menu bar, open Settings, and scroll to Feedback. Type what happened and click Send. It goes straight to us, no email app needed. Every report includes the app version and macOS version. Include diagnostics, on by default, adds technical logs, never your meeting content.
Report an issue by email
Right-click (or Option-click) the MeetingVault icon in your menu bar and choose Report an Issue…. It drafts an email to us with your app version, macOS version and Mac model filled in, and attaches recent app logs or shows the log file in Finder so you can attach it.
support@getmeetingvault.com for help with the app. privacy@getmeetingvault.com for privacy questions.
Direct download or Setapp
If the Settings tab in MeetingVault has a Setapp section, you have the Setapp edition. Otherwise you downloaded it from this site.
Downloaded from getmeetingvault.com
- Cancel, change your card or get a receipt: manage your subscription.
- Updates: right-click the menu bar icon and choose Check for Updates…
- Privacy policy
Installed from Setapp
- Setapp handles your membership, billing and updates. For those, contact Setapp support.
- For anything about how MeetingVault works, contact us as above.
- Privacy policy for the Setapp edition
Common questions
What Mac do I need?
Where are my notes stored?
~/Library/Application Support/MeetingVault/meetingvault.db. Audio is deleted automatically after transcription. There is no server-side copy.